I’d swear our IT guys were selected via lucky dip. It was something along those lines, because I’ve had computer troubles four times while working here, and every single time it’s been the same. First they’ve told me to try turning it on and off again, and when that doesn’t work, they drag themselves up here, play around with the machine for twenty minutes and tell me that the problem can’t be fixed. Oh, and I’m watching them the whole time. They clearly have no idea what they’re doing.

So I went into the records. None of these people have done IT courses around Melbourne, and some haven’t done them anywhere. Those with actual qualifications usually did this four-week course online, hosted in some deep part of India. I looked up the course website. It’s barely written in English. At least all this explains why the IT department is utterly failing, and is also fairly underpaid. The boss hired them at a lower wage, because they simply weren’t qualified, and gave them less pay in exchange for employment and the barest minimum of experience.

What to do now? I’d like to send them all on an IT course, at least an intensive course that’ll give them the opportunity to gain the basic skills needed to keep this company running. They’d have to fork out for it, but otherwise, they’re out of a job. I think it’s a fair proposal. Otherwise, perhaps we can come to some agreement wherein they try to improve their skills by themselves, such as going on a software development course by themselves and showing us the results. Perhaps I’m being too adverse to letting people go, but I don’t want to repeat this company’s mistakes of simply getting rid of people. We’re now a place of second chances, I feel. So they can try out this IT course option. Last chance, naturally, as I’m more than willing to bring in actual IT people. Maybe we can hold a seminar. I’d still prefer them to go to an actual college, though.

-Sandrine